Privacy Policy
Last Updated: August 28, 2026 | Effective Date: August 28, 2026
The United Dental Supply Co.
No. 45, 2nd Floor, Shri Complex, Sajjan Rao Circle, V.V. Puram, Bengaluru, Karnataka - 560004, India
GSTIN: 29AACFT8094R1Z2 | Drug License: 20B KA-B21-151837 / 21B KA-B21-151838
Email:
contactus@uniteddental.in | Phone: +91 80 2661 4007
The United Dental Supply Co. ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details our practices concerning the collection, use, disclosure, and protection of information obtained through our website (uniteddental.in), RCS (Rich Communication Services), WhatsApp messaging, and mobile/web ordering systems.
1. Information We Collect
We collect information to provide high-quality B2B dental supply distribution and customer support:
- Business & Contact Details: Clinic/Hospital name, doctor/dentist name, registered business address, delivery address, phone numbers, and email addresses.
- Regulatory & Verification Identifiers: GSTIN, Drug License numbers, and dental council registration credentials when required for licensed pharmaceutical/dental material procurement.
- Transaction & Order History: Product orders, quotations, invoice records, dispatch tracking numbers, and payment receipts.
- Communication Data: Inquiries, support requests, and order instructions transmitted via RCS, WhatsApp, web chat, or email.
2. How We Use Your Information
We process collected data for legitimate business purposes:
- To process, pack, and fulfill orders for dental supplies, instruments, and equipment.
- To issue tax invoices compliant with Indian GST laws and drug distribution regulations.
- To send real-time order confirmations, delivery updates, and automated notifications via RCS, SMS, WhatsApp, or email.
- To manage customer accounts, provide technical support, and answer product inquiries.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal or business data. We only share information with trusted third parties under strict confidentiality agreements:
- Logistics & Delivery Partners: Courier and transport providers (e.g., FedEx, local freight services) strictly to complete delivery.
- Communication Providers: Authorized telecom aggregators and Google RCS / Meta WhatsApp Business service providers to deliver transactional updates.
- Legal & Regulatory Authorities: Where required by Indian statutory obligations (e.g., GST authorities or Drug Control Department).
4. Data Security
We employ industry-standard administrative, technical, and physical safeguards to protect your business information against unauthorized access, loss, or alteration. All database transmissions and payment references utilize encrypted SSL/TLS protocols.
5. Your Rights and Opt-Out
You have the right to request access to, correction of, or deletion of your business contact information. For RCS or messaging notifications, you may opt out at any time by replying "STOP" or contacting us directly at contactus@uniteddental.in.
6. Contact Us
For any questions or privacy concerns, please contact our Data & Compliance Officer:
The United Dental Supply Co.
Attn: Compliance Officer
No. 45, 2nd Floor, Shri Complex, Sajjan Rao Circle, V.V. Puram, Bengaluru - 560004, Karnataka, India
Email: contactus@uniteddental.in
Phone: +91 80 2661 4007